Melinda Haroutunian

Information Technology HelpDesk Manager at First Entertainment Credit Union

Melinda Haroutunian has a diverse work experience spanning different industries. Melinda began their career in 2008 as a Client Service Assistant at Peninsula UK, where they worked until 2010. In 2011, they joined Starbucks as a Barista and stayed there until 2012. From 2017 to 2019, Melinda worked at The Home Depot as a Customer Service Associate. In 2019, they started working at First Entertainment Credit Union, where they held various roles including Technical Support Representative II and III, Junior Network Administrator, and currently serves as the Information Technology HelpDesk Manager.

Melinda Haroutunian completed their education in the field of cybersecurity and information assurance. From 2019 to 2021, they attended Western Governors University and obtained a Master of Science (MS) degree. Prior to that, from 2014 to 2018, they also attended Western Governors University and earned a Bachelor of Science (BS) degree with a focus on Information Technology Security. Additionally, Melinda holds several certifications in various areas such as CompTIA Linux+, CompTIA Project+, Web Foundations Associate, Certified Ethical Hacker (CEH), LPIC-1 Linux Administrator, Cisco Certified Network Associate Security (CCNA Security), CompTIA A+ ce, Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching), CCENT, and CompTIA Network+ ce. These certifications demonstrate their expertise and competence in the field of cybersecurity and information technology.

Links

Previous companies

Starbucks logo
The Home Depot logo

Timeline

  • Information Technology HelpDesk Manager

    November, 2021 - present

  • Junior Network Administrator

    April, 2021

  • Technical Support Representative III

    January, 2020

  • Technical Support Representative II

    August, 2019