Jason Garcia

Jason Garcia has a diverse work experience in the field of IT support and customer service. Jason started their career at Convergys as a Technical Support role from November 2014 to November 2015. Following that, they worked at FightHack as a Cyber Technical Support from December 2015 to October 2016. Jason then joined Fujitsu America as a Service Desk from October 2016 to June 2017. After that, Jason worked as a Customer Service Representative at DXC Technology from June 2017 to October 2017. Jason then returned to Convergys as a Service Desk Technician from October 2017 to August 2018. Currently, Jason holds the position of IT Support Specialist at First Factory starting from August 2018. Throughout their career, they have gained expertise in various technical areas such as troubleshooting POS systems, Microsoft Office issues, Active directory password reset, printers, and rerouting emails.

Jason Garcia attended Universidad Hispanoamericana (CR) from 2018 to 2022, where they studied System Engineering. In addition to their degree, they have obtained several certifications. In 2020, Jason received certifications in AWS Business Professional (Digital) and AWS Cloud Practitioner Essentials (Second Edition) from Amazon Web Services (AWS). Further, in 2022, they obtained certifications in Linux Administration Bootcamp: Go from Beginner to Advanced, CompTIA Security+, MacOS iOS System Administration from Udemy, and Seguridad informática Agil from the Instituto de Ciberdefensa.