Simran Chaturvedi

Senior Director Of Customer Experience And Marketing

Simran Chaturvedi is an accomplished professional with extensive experience in customer experience, marketing, and risk management across various financial institutions. Currently serving as Senior Director of Customer Experience and Marketing at First Fed since October 2021, Simran oversees fintech partnerships and strategies related to credit and data. Previously, Simran held roles at Citi, including tenure in Global Consumer Risk and as a Credit & Portfolio Risk Manager, where responsibilities included credit risk assessment, compliance coordination, and innovative fraud mitigation. At Aliya Financial Technologies, as Head of Credit and Data, Simran was responsible for data strategy and innovation, focusing on developing financial products to enhance access to fair credit. Early career experience includes risk management analysis at Bank of America and Republic Mortgage Insurance Company. Simran holds a Master's degree in Economics from the University of North Carolina at Greensboro, a Master's in Software Engineering from Guru Gobind Singh Indraprastha University, and a Bachelor's degree in Economics from Lady Shri Ram College, Delhi University.

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