Melissa Donovan

Melissa Donovan, CFE, CAFP, CFCI, is a highly experienced professional in fraud management and compliance, currently serving as the Director of Enterprise Fraud at First Financial Bank since April 2018. In this role, Melissa is responsible for leading a high-performing team focused on fraud detection, risk monitoring, and trend analysis. Previously, Melissa held various positions at Macy's, including Manager and Supervisor in the Fraud Investigations and Fraud Prevention Departments, where responsibilities included coaching teams, managing daily operations, and resolving customer issues. Prior experience also includes serving as Managing Director and Chief Compliance Officer at Meyer Capital Management, overseeing operational functions related to portfolio management. Melissa holds a BS in Psychology from Xavier University.