Sandy dos Santos

Sandy Dos Santos has a vast experience in call center operations and management, working in various roles such as Back Office Supervisor, Project Manager, and Director. Currently, Sandy is managing the Premium Finance and New Business Life & Annuity departments at First Financial Security. Previously, Sandy worked at illuma, BrightKey, Inc., Alorica, and FIS, showcasing strong leadership skills and a dedication to improving customer service and team performance.