Justin Schumacher is a Technical Account Manager at First Focus since September 2024. Prior to this role, Justin held multiple positions at Blackbird IT from March 2020 to September 2024, including Head of Professional Services, Service Manager, Client Experience Manager, Help Desk Team Lead, and Service Engineer, focusing on remote desktop migration contracts. Additionally, Justin served as Head Chef at Manto Cafe from February 2014 to March 2020 and worked as a Help Desk Technician at HP from March 2012 to February 2014, handling Level 1 and 2 help desk responsibilities. Justin holds a bachelor's degree in network security, cyber security, and network security from TAFE SA, completed between 2019 and 2021, and attended Wirreanda Secondary School.