First Focus
Justin Schumacher is a Technical Account Manager at First Focus since September 2024. Prior to this role, Justin held multiple positions at Blackbird IT from March 2020 to September 2024, including Head of Professional Services, Service Manager, Client Experience Manager, Help Desk Team Lead, and Service Engineer, focusing on remote desktop migration contracts. Additionally, Justin served as Head Chef at Manto Cafe from February 2014 to March 2020 and worked as a Help Desk Technician at HP from March 2012 to February 2014, handling Level 1 and 2 help desk responsibilities. Justin holds a bachelor's degree in network security, cyber security, and network security from TAFE SA, completed between 2019 and 2021, and attended Wirreanda Secondary School.
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First Focus
First Focus is Australia’s best Managed Service Provider for medium-sized organisations. With tens of thousands of end-users supported across hundreds of customers, First Focus has the experience and capability to deliver comprehensive managed services, support, and technology to your organisation. We employ Australia’s best technical, customer service and account management people, and we’re constantly investing in world-class technology to ensure our solutions are the most reliable, cost-effective, and efficient available. Our philosophy is to deliver our clients smart, flexible and value-driven IT solutions, by combining our enterprise quality infrastructure and processes, with personalised service and responsiveness. We promise you the Best People, Expert Advice, Fast Response and Zero Risk when you partner with us. That's how we help people use technology to make a difference.