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Rosalind W. Shaw

Branch Operations Manager at First Independence Bank

Rosalind W. Shaw has extensive work experience in the banking industry. Rosalind W. currently serves as the Branch Operations Manager at First Independence Bank, a position they have held since February 2021. Prior to this role, they worked as the Bank Security Officer at the same bank from September 2017 to February 2021.

Before joining First Independence Bank, Rosalind worked at Credit Union ONE as the Team Lead - Loss Prevention from September 2015 to August 2017. In this role, they established processes and procedures for fraud mitigation, facilitated loss prevention training, and assisted with risk assessments.

Rosalind W. also has experience at Michigan First Credit Union as a Risk Specialist/Fraud Investigations professional from June 2004 to May 2014. In this position, they supported the Director of Risk Management in identifying and resolving organizational risk factors, provided support for fraud mitigation and regulatory compliance matters, and worked towards improving the organization's risk mitigation activities.

Rosalind's early career was spent at Comerica Bank, where they held various roles from January 1982 to February 2003. These positions included Teller I, II, and III, Retail Service Representative, Sr. Bookkeeping Specialist, and Exceptions Analyst. During this time, they gained experience in customer service, general ledger balancing, and auditing loan documentation.

Overall, Rosalind W. Shaw's work experience demonstrates their expertise in branch operations, security, loss prevention, risk management, and customer service within the banking industry.

Rosalind W. Shaw studied at Davenport University from 2009 to 2015, where they earned a Bachelor's degree in Business Administration with a focus on Management.

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Timeline

  • Branch Operations Manager

    February, 2021 - present