Arnie Pineda

Arnie Pineda has a diverse work experience in the field of information technology, starting with their current position as a Senior Information Security Analyst at First Information Technology Services, Inc. Arnie specializes in providing security support for Microsoft Office 365. Prior to this role, Arnie worked as an Information Security Analyst at the same company.

Before joining First Information Technology Services, Inc., Arnie worked at Columbia University Medical Center as an Assistant Project Manager for End User Support. In this role, they managed operations for multiple clinical offices and provided technical leadership for various projects. Arnie also provided training on hardware, software, and customer service to the End User Support team. Earlier in their career, Arnie was a Desktop Support Specialist at Columbia University Medical Center, where they facilitated live streaming events using video streaming platforms and effectively handled service requests.

Arnie's previous experience also includes working at the NYC Department of Education as an IT Support Technician. In this role, they provided IT support for a large user base of teachers, administrators, and students. Arnie consistently resolved technical issues proactively, achieved zero active support request tickets, and demonstrated excellent customer service skills.

Arnie Pineda holds a Master's degree in Technology Management from Columbia University, which was obtained from 2018 to 2020. Prior to that, they earned a Bachelor's Degree in Computer/Information Technology Administration and Management from the City University of New York-Herbert H. Lehman College, completing it from 2012 to 2014. Arnie also obtained an Associate of Science (AS) degree in Computer and Information Systems Security/Information Assurance from CUNY Bronx Community College, with an end year of 2011. In terms of certifications, Arnie has achieved the Certified Information Systems Security Professional (CISSP) certification from (ISC)² in February 2022 and the CompTIA Security+ ce Certification from CompTIA in February 2021. Arnie also possesses the Cisco Certified Network Associate Routing and Switching (CCNA) certification, though no specific information about its completion date is provided. Additionally, Arnie has obtained certifications for CompTIA A+ and CompTIA Green IT from CompTIA, but the dates of obtaining these certifications are not specified.