Erika Epps is a skilled professional with extensive experience in project coordination and collections. Currently serving as a Collections Representative at FIRST Insurance Funding since June 2021, Erika previously held the position of Project Coordinator at Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd from March 2015 to October 2020, where responsibilities included tracking projects, coordinating with sales teams, and managing budgets. Prior roles include Traffic Manager at Evoke Productions, where scheduling and workflow management were key, as well as Marketing Production Coordinator at Career Education Corporation, handling multiple creative projects across various media. Erika's career began at FIRST Insurance Funding Corp as a Team Leader in the call center, overseeing a team and ensuring high-performance levels.