Melissa Frohlich serves as the VP/Digital Banking Manager at First International Bank & Trust since February 2015, overseeing online and mobile services for both consumer and business customers. Additionally, Melissa holds an ongoing role as a Sales Consultant with Norwex Enviro Products since November 2008. Prior experience includes positions at Starion Financial as a Virtual Bank Manager and Marketing Project Manager, where Melissa contributed to various digital marketing initiatives. At Cetero Research, Melissa developed a return on investment tracking system using Salesforce.com, enhancing the marketing and sales teams' effectiveness. Previous roles also include Advertising/Promotions Manager at Fargo Harley-Davidson, where Melissa successfully increased the female rider customer base, and Phlebotomist III at PRACS Institute, Ltd. Melissa holds a BA in Mass Communications from North Dakota State University, completed in 2004.