Jelissa O. has over eight years of experience in the banking and customer service sectors, currently serving as a Compliance Analyst at First Merchants Corporation since May 2015, after progressing through various roles including Officer, Banking Center Manager, Banking Center Customer Service Manager, and Customer Service Representative. Jelissa O. specializes in account creation for new and existing customers, loan processing including personal, auto, and home improvement loans, as well as product referrals encompassing investments and mortgages. Additionally, experience includes the position of Assistant Banking Center Manager at Centier Bank and Bank Teller at TCF Bank, with a foundational role as Photo Specialist at Walgreens, overseeing photo development, inventory management, and customer service.
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