First Mortgage Services
Craig Cook is an accomplished finance professional with extensive experience in mortgage processing and credit analysis, currently holding a position at First Mortgage Services since August 2012, where responsibilities include reviewing credit proposals for agribusiness and commercial banking clients. Previous roles include Customer Service Manager at Property Planning Australia, Senior Mortgage Specialist at Direct Property Network, and Senior Loan Coordinator at NAB, showcasing a consistent track record in managing loan processes and ensuring compliance with credit policies. Craig's early career at NAB involved multiple internal promotions over 17 years, culminating in the role of Business Banking Manager, while previous positions as a Senior Credit Analyst and Senior Lending Analyst highlight expertise in lending analysis and credit assessment across various financial institutions.
First Mortgage Services
For over 20 years, First Mortgage Services (FMS) has specialised in delivering the full range of mortgage processing and administration services to the financial services industry. With our customer-centric digital services, we’ve supported financial institutions deliver efficient mortgage processing, including documentation and settlements. Our leading-edge technologies and tools put the customer first. MyPortView, an online shared workspace, enables increased collaboration and real-time oversight for clients, brokers, FMS operators, and call centre operators; while our eSign software expedites document signing for a secure and faster loan process. Our sister company, First Title is the provider of the FASTRefi policy, accelerating the refinance settlement process to just 48-72 hours. We’re proud of the strength of our brand, long-term client relationships, and our proven specialist capability across the mortgage fulfillment value chain. Our team is located throughout Australia and New Zealand. Together, we strive to achieve the best outcome possible for our clients and their customers. FMS is owned by First American Financial Corporation which is listed on the New York Stock Exchange. They operate in 17 countries and are a leading provider of title insurance and settlement services to the real estate and mortgage industries with a lineage that dates back to 1889.