Joseph Ruffin

Joseph Ruffin has extensive experience in customer service and operations management, currently serving as a Customer Service Representative at PayPal since December 2018. In this role, Joseph specializes in assisting customers with account disputes, security issues, and PayPal's mobile products, particularly for small businesses. Prior to this, Joseph held the position of Operations Manager at Genesis Health Clubs, contributing to the customer experience across multiple locations in the Midwest. Joseph also has a background with PayPal as a Customer Service Representative from June 2015 to August 2016, and experience as a Sales Associate at Foot Locker and a Customer Service Agent at ESPN from 2010 to 2015. Education includes attendance at Iowa Western Community College from 2016 to 2018.