Jennifer L. Olson

Jennifer L. Olson currently serves as Senior Vice President of Card Services at First PREMIER Bank/PREMIER Bankcard, a position held since September 2022. Prior to this role, Jennifer held various leadership positions at PREMIER Bankcard, LLC, including Vice President of CX and Digital, where responsibilities included managing the digital roadmap and customer experience strategies for a portfolio of 3.2 million customers. Earlier roles encompassed Vice President, Card Services, and Assistant Vice President, Sales-Retention & Customer Self-Serve, showcasing a consistent focus on optimizing customer service operations and digital product strategies. Throughout the career, Jennifer has demonstrated a commitment to improving customer engagement and profitability through strategic initiatives and effective team management.