Scott Rand is an experienced operations and customer service professional with a diverse background in management and technical roles. Currently serving as Operations Manager at First Response Group since January 2023, Scott previously held the position of Senior Managing Director at Isec Security Services Ltd from July 2017 to September 2021, where significant expertise was developed in company growth strategies. Prior experience includes various roles at Buildbase, Facilities Services Group, and Grass Roots that honed skills in high-pressure environments, customer relations, and independent operations. Scott's early career involved technical engineering positions, customer account management, and telesales, contributing to a well-rounded skill set in operations, customer care, and team collaboration. Academic credentials include qualifications from ATG Training College and The Grange School Aylesbury in business and retail.
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