First Stop Health
Teira is a collaborative leader, communications expert and experienced healthcare professional. She spent her early career with a national leader in healthcare market research and consulted with leading health systems across the country to help them better use patient experience and physician experience data to improve care. She is well-versed in the fact that “good” is simply not good enough and commits herself daily to improve First Stop Health’s service, so that First Stop Health may improve the state of healthcare.
She has worn several hats at First Stop Health in the last 6+ years, as she helped grow the organization, train teams and ensure that service is best-in-class. As Chief Operating Officer, she oversees the delivery of the total experience. From patients, to clients, to doctors, it’s her mission to deliver care that people LOVE (and without the claims!). She is instrumental in ensuring First Stop Health’s service is technology-enabled with a human touch.
Teira’s colleagues describe her as a learner and a teacher. She works hard to build relationships and trust with those inside and outside of the organization. She focuses on strengths and loves coaching individuals and teams to the next level.
Teira grew up in on a farm in Southwest Missouri, which is where her interest in increasing access to care was born. She graduated from the University of Missouri with her bachelor's degree in philosophy and master's degree in health administration. She loves spending time with her husband, teaching her spunky toddler how to make up silly songs, doing anything outside and practicing yoga.