David MacIas

David Macias is a seasoned professional in the financial services industry, currently serving as Card Operations Manager at First Tech Federal Credit Union since December 2023. Prior to this role, David accumulated nearly two decades of experience at Wells Fargo, where responsibilities included overseeing customer service representatives as an Escalations Associate Manager, leading sales initiatives as a Home Equity Sales Team Lead, and specializing in customer retention as a Home Equity Sales Specialist. David's expertise extends to managing complex collection inquiries as a Collector 3, where mentorship of peers was a key aspect of the role. This extensive background highlights David's strengths in leadership, customer service, and sales within the financial sector.