Jay Wortham

Jay Wortham has a diverse work experience spanning multiple industries and roles. Starting from 2022, they are currently working at First Western Trust as the Director of Application Dev Ops & Project Delivery. Prior to this, from 2020 to 2022, they worked at Malauzai, a Finastra company, as the Director of Digital Product Support where they successfully managed and developed a large team. Before that, they held the position of Director of Priority Support at NICE Ltd from 2019 to 2020, where they restructured and saved top value accounts within a year. From 2016 to 2019, as the Director of Support Center Operations at Finastra, they significantly improved the Net Promoter Score for the Self-Service product division. Earlier in their career, they held various roles at D+H U.S. Operation and served as an Independent Consultant. Starting from 2002, they worked at Quark, Inc. in various director-level positions, where they controlled global quality assurance teams and built a partner development program recognized by major companies like Apple, Adobe, and Microsoft. Overall, Jay Wortham has a strong track record of leadership and success in managing teams, delivering projects, and building strategic alliances.

Jay Wortham has a Bachelor of Applied Science - BASc degree in Management Information Systems and Business Analytics, which was obtained from Colorado State University from 2017 to 2020. Prior to that, Jay obtained an Associate's degree in Journalism from University of Colorado Boulder from 1988 to 1990 and another Associate's degree in Journalism from Tarkio from 1986 to 1987. Additionally, Jay has obtained several certifications, including "Integrating Performance Management into the Hiring Process," "Nine Career Lessons You'll Wish You Learned Sooner," "Simple Manager Tools that Cure the Under-Management Epidemic," and "Using Gender Inclusive Language," all from LinkedIn in 2022 and 2023.