May Katutondua is an experienced IT professional currently serving as the IT Lead and IT Service Desk Analyst at Firstbase.com since March 2023, where contributions include optimizing system performance and managing escalation workloads. Previous roles encompass Technical Consultant at MacSeven Consultants, IT Support Specialist at Snap Inc., and Desktop & End-Point Analyst at MATCHESFASHION, where responsibilities ranged from technical support to Mac OS support projects. May's background also includes a strong foundation in recruitment consulting within the oil and gas sector, complemented by education in graphic design and branding, having earned a Master's degree from the University for the Creative Arts.
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