FirstKey Homes
Alexus Merritt is an experienced IT professional currently serving as IT Support Team Lead at FirstKey Homes since July 2018, previously holding the position of IT Helpdesk Analyst. Responsibilities include delivering exceptional customer service for hardware and software issues, managing user permissions in Active Directory, and serving as the point of contact for mobile device setup and troubleshooting. Prior experience includes technical support at CGS and client support roles at Cox Automotive, where data analysis and customer communication were key responsibilities. Alexus has a background in project management, enhanced by training through Year Up, and leadership experience as General Manager at Tony Morrow's Real Pit BBQ. Education includes attendance at Georgia State University Perimeter College from 2013 to 2016.
This person is not in any teams