Mark Banks

Mark Banks currently serves as the Director of Resident Services at FirstKey Homes, LLC, where responsibilities include monitoring and enhancing service quality, along with the supervision and development of associates. Previously, Mark Banks held various roles at West Asset Management from January 2000 to December 2014, including Operations Manager, where similar supervisory and motivational duties were performed. Mark Banks also specialized in collections, achieving performance benchmarks in roles such as Collections Specialist and Collections Lead, while further experience includes positions in sales and product coordination, showcasing a diverse skill set in client relations, account management, and inventory oversight.