Abdul Salam

Abdul Salam is currently the Associate Director of Workforce Management at Firstsource Solutions Limited, where they focus on business development through internal processes and project studies. They have extensive experience in analyzing key metrics that influence client commitments and operational efficiency. Prior to this role, Abdul served as Sr. Manager of Workforce Management at Firstsource for twenty years and held positions in business development and customer interaction management. Abdul holds a Bachelor of Commerce and Economics from Mumbai University and a B.Com in Commerce from Ritumbara College of Commerce and Economics.