Pratyush Sinha

Pratyush Sinha is a Senior Manager in Business Transformation at Firstsource since September 2025, focusing on enhancing KPI performance and optimizing revenue through data-driven process improvements. Previously, as a Senior Consultant at Teleperformance, Pratyush led strategic workshops for digital transformation in contact center operations and translated complex business needs into functional specifications. Prior roles include Consultant at Teleperformance, Assistant Manager at Vedanta Limited's Aluminium Business, and Boiler Desk Engineer during a Post Graduate Engineer trainee program. Pratyush holds an MBA from Great Lakes Institute of Management, a Post Graduate Diploma in Powerplant Engineering from the National Power Training Institute, and a BTech in Mechanical Engineering from Government College of Engineering, Keonjhar.