Ravi Pandey

Ravi Pandey is an accomplished professional with extensive experience in global sales support and customer service operations. Currently serving as Director of Global Sales Support at Firstsource since May 2022, Ravi has previously held key positions such as Principal Consultant at Tech Mahindra, Head of Solutions and Relationship Management at ISON Technologies, and AVP of Customer Service & Business Development at inTarvo Technologies Limited. With a strong background in managing large teams and delivering high-quality customer support services for major clients, Ravi has demonstrated success in enhancing service level adherence, customer satisfaction, and operational efficiency. Educational qualifications include a Diploma in Electronics and Communications Engineering from M.I.T Pune, a Bachelor of Business Administration from Sikkim Manipal University, and a Post Graduate Diploma in Retail Management from Symbiosis.