Tapas Sinha currently serves as Vice President & Client Partner for CMT Europe at Firstsource, specializing in niche CX Solutions and AI-driven transformation services since February 2024. Prior to this role, Sinha held various senior positions, including VP & Client Partner at Tech Mahindra, and VP of EMEA Sales at Servion Global Solutions, where significant achievements included opening large new clients and leading enterprise transformation initiatives. Earlier experience encompasses roles at Wipro Limited as Practice Director, at HCL Technologies as Strategic Relationship Manager, and at Harrods as Director of Customer Service, among others. An education background includes a Master of Commerce from Utkal University and diplomas in Marketing Management and Programming in System Management from IGNOU and NIIT, respectively.
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