Chetan Sharma is a Service Delivery Manager at Fiserv, bringing over 18 years of experience in consulting and implementing IT Service Management (ITSM), application support, and project management. Since 2007, Chetan has managed infrastructure functions, improved service level agreements, and supported various US Bank products. Prior to Fiserv, Chetan worked as a Sr. Business Analyst at HSBC Global Technology India and as a Sr. Business Associate at MphasiS. Chetan is currently pursuing a Bachelor's degree in Computer Science at the University of Pune.
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