Julio Navarro

Julio Navarro is an experienced IT professional currently serving as an IT Major Incident & Problem Manager at Fiserv since September 2025, where responsibilities include minimizing service downtime and overseeing IT operations during major incidents. Prior experience includes roles as an IT Incident Manager at PayRetailers, ensuring high-priority incident resolution, and as a Technical Consultant at Blue Crab Consulting, providing technical support. Julio has also held leadership positions as a Technology Help Desk Supervisor at Baker McKenzie, managing operations across multiple service centers, and as an IT Support Supervisor at Banco Occidental de Descuento, coordinating user support activities. With a background in Unix and Windows architecture at BBVA Banco Provincial and customer support at Tyco, Julio demonstrates a strong foundation in IT systems management. Educational achievements include a Bachelor of Science in Computer Information Systems from Hannibal-LaGrange University.