Monica Howell

Monica Howell is a seasoned technology professional with extensive experience in application and systems administration, as well as technical support. Currently serving as a Business Applications and Solution Architect at Fiserv since November 2024, Monica has previously held roles including Sr. Application and Technical Systems Administrator at Synergis IT + Creative, Lead Information Technology Analyst at Kaiser Permanente, and Senior Applications Support Analyst at Aaron's, Inc., where responsibilities included monitoring and troubleshooting payment network infrastructures. Early in the career, Monica worked as a Technical Support Analyst II and an HR Transactions Specialist at Sears Holdings Corporation, focusing on payroll processing and employment data management. Monica holds a Bachelor's degree in Network and Communications Management from DeVry University.