Yamilex Guaman

Yamilex Guaman is a seasoned client support technician at Fiserv with expertise in the software development lifecycle and technical troubleshooting. Since April 2022, responsibilities have included providing customer support and resolving complex issues through effective problem-solving methods. Prior experience includes roles as a customer service representative at TD, where relationship-building and needs assessment were key, and as a sales associate at The Children's Place, focusing on customer engagement and satisfaction. Additional roles involve financial services at Investors Bank and TD, where tasks included processing transactions, supervising staff, and ensuring compliance with bank policies. Yamilex holds educational qualifications from Montclair State University and Essex County College.