Mark Pacey

Mark Pacey is an experienced executive in customer experience and sales management, currently serving as GM Global Customer Experience at Fisher & Paykel Appliances since February 2021. Previously, Mark held senior leadership roles at Stryker, including Senior Director Customer Experience and Director-Customer Innovation, and served as Chief Operating Officer at Snap - Print Design Websites. Mark's career at Fisher & Paykel Appliances began in 2002, where significant roles included Chief Operating Officer for Australia, National Sales Manager, and General Manager Sales - Australia, focusing on strategic planning and execution to drive profitability and alignment with global objectives. Prior experience includes project management at Nortel Networks and sales management at Reebok. Mark's educational background includes training from Gallup, Macquarie Graduate School of Management, and TAFE NSW, along with foundational studies at Peakhurst High School.