Jacqui Novata

Jacqui Novata is an experienced professional in customer service management, currently serving as the Export Customer Service Manager at Fisher & Paykel Healthcare since July 2017. With a solid background in customer service roles, Jacqui has previously worked as Customer Service Manager at Villa Maria Estate, Carter Holt Harvey Woodproducts, and Veolia Transport Auckland Ltd. Jacqui's career began at Air New Zealand, where significant expertise was developed over several years in various management positions, including as National Customer Service Manager at HRV and in contracting roles at ANZ. Throughout the career, a strong focus has been on enhancing customer service operations and client relationships.