Anna Hussein Lucaciu is a seasoned professional in customer success, currently serving as the Director and Head of APAC Customer Success at Fitch Solutions since September 2025. Prior to this role, Anna accumulated extensive experience at Wood Mackenzie from July 2017 to September 2025, where titles included Senior Manager, Customer Success for Asia Pacific, Manager of Customer Success for High Touch Accounts, and Lead of Customer Engagement for Strategic Accounts in Asia Pacific. Anna's career in customer success began at Oil & Gas Jobs by Rigzone from September 2012 to July 2017, and also includes a role as Customer Service Manager at Capital Platforms Pte Ltd from 2010 to 2012. Earlier experience includes serving as Catering Sales Coordinator at The Ritz-Carlton Hotel Company from 2007 to 2010. Academic credentials include a Bachelor of Business Studies (Honours) in Management from University College Dublin, obtained between 2016 and 2018, as well as a Diploma of Education in Human Resources Management from Kaplan Business School in 2015.
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