Richard Cook Mae McIarb

Richard Cook BA MAE MCIArb is an accomplished professional in the insurance claims industry, currently serving as Managing Director at Professional Insurance Claim Consultancy Solutions Limited (PICC Solutions Ltd) since January 2020. In this role, Richard demonstrates expertise in commercial insurance claims, technical claims knowledge, and customer-focused solutions, while also engaging in claims auditing and expert witness activities. Richard has held significant positions, including Senior Consultant at Fitzgerald Consulting and Technical Claims Director at Charles Taylor Insurance Services, where responsibilities included defining and delivering outsourced claims management for Lloyd's syndicates. With a strong history in claims management and adjustment roles spanning over three decades, Richard’s career also includes leadership positions at Xchanging Claims Services, Advent Underwriting Ltd, and IRISC Claims Management. Richard holds a Bachelor of Arts degree in Law and Philosophy from the University of Hull and completed studies at the College of Law, Guildford.