Terrica Bass

Terrica Bass, MBA, MMIS, is a highly skilled Senior Project Operations Specialist at Five Lakes Law Group PLLC, with extensive experience in managing project operations and standardizing processes across high-volume projects. Previously at Beyond Finance, Terrica held various roles, including Business Operations Coordinator, Training Specialist, and Team Lead of Client Success, where significant achievements included enhancing training programs, managing payment pipelines, and developing a company-wide Help Center to streamline operations. Terrica’s career began with roles in education and quality assurance, culminating in a robust skill set in operational strategy, process improvement, and team leadership. Educational qualifications include an MBA in Construction Management and Enterprise Resource Planning and an MS in Management Information Systems from Lamar University, along with a BS in Biochemistry and Molecular Biology from Fisk University.