Joel Sylvester

Joel Sylvester is an experienced executive with a strong background in operations and client services across multiple industries. Currently serving as Chief Client Officer at Five Star Call Centers since December 2011, Joel oversees a team dedicated to delivering exceptional customer service through various channels. Prior to this role, Joel held the position of Vice President of Operations at Wells Fargo from January 1998 to January 2011, where management of operational teams focused on collections, customer service, and payment processing was a key responsibility. Joel also held the title of Vice President of Collection Services at Wells Fargo, managing all levels of collections. Earlier in Joel’s career, management of the sporting goods and automotive departments at Kmart Stores was undertaken from July 1990 to December 1997. Joel earned a degree in Business Administration and Management from the University of South Dakota.