Alan Dawson, PMP, DIT

Manager of Manufacturing at Five9 Network Systems

Alan Dawson, PMP, DIT has a vast and diverse work experience spanning several industries. Alan is currently the Manager of Manufacturing at Five9 Network Systems LLC, where they oversee manufacturing operations. Prior to this, they worked as an Adjunct Faculty Member at Rochester Institute of Technology, teaching courses related to their expertise. Alan also served as a part-time faculty member in the College of Management and Technology at Walden University.

Alan has significant experience at HCL Technologies, where they held the roles of System Engineer and Software Engineer. As a System Engineer, Alan was responsible for overseeing product integration from Xerox and third-party vendors. Alan worked with multi-function devices that included copy, scan, print, and fax capabilities. As a Software Engineer, they developed software for imaging hardware, primarily focusing on Solaris device driver development in C.

Alan also worked at Xerox and Xerox Transportation Services, where they held various roles. At Xerox Transportation Services, they served as an Engineering Manager, leading a team in developing a new payment system for the Pennsylvania Transportation Authority. This system included smart media and contactless payment capabilities. At Xerox, they were a Product Delivery Manager, managing a team responsible for hardware platform delivery for high-end publishing systems. Alan also worked as a Senior Software Engineer, specializing in Solaris device driver development and application code interface.

Earlier in their career, Alan gained manufacturing experience as a Manufacturing Supervisor at B&K Components. Through their roles, Alan has acquired a strong background in project management, software development, system integration, manufacturing, and teaching.

Alan Dawson, PMP, DIT has a strong educational background in various fields. Alan started their education journey in 2008, earning a Master of Science degree in Product Development from Rochester Institute of Technology, which they completed in 2010. Afterward, they pursued a Master of Science degree in Information Technology with a specialization in Information Security from Walden University. Dawson studied at Walden University from 2015 to 2017.

Continuing their academic pursuits, Dawson then went on to complete their doctoral studies in Information Technology and Information Security at Walden University. Alan was enrolled from 2015 to 2019, eventually earning a Doctorate degree.

Furthermore, Dawson holds a Master of Science degree in Computer Science from NTU (specific timeline information is not provided). Lastly, they obtained a Bachelor of Science degree in Electrical Engineering with a specialization in Signal Processing from Rochester Institute of Technology (specific timeline information is not provided).

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  • Manager of Manufacturing

    September, 2022 - present