Courtney Kail

Courtney Kail is an experienced professional in customer success and management, currently serving as a Senior Enterprise Customer Success Manager at Five9 since July 2021. Prior to joining Five9, Courtney worked at InfoCision Management Corporation for over 17 years, holding various leadership roles including Senior Director of Quality Assurance and Senior Director of Legal and Compliance. Courtney's extensive background encompasses positions such as Director of Client Services and Account Executive, showcasing a strong foundation in client relations and compliance. Courtney holds a Bachelor of Science in Business Administration with a focus on Business Management from Xavier University's Williams College of Business, which was earned between 1998 and 2002.