Dawn Pavel is a seasoned professional in the technology and telecommunication sectors, currently serving as the Enterprise Sales Director at Five9 since August 2023. Previously, Dawn held the position of Sr. Account Executive, National Enterprise - Service Cloud at Salesforce from October 2020 to November 2022, and served as a Solution Sales Executive and Major Account Manager at NICE Ltd between March 2016 and July 2020. Dawn's experience also includes roles at Calabrio, Inc as a Cloud Channel Account Manager and Cisco Channel Account Manager, and as a Solutions Engineer at eLoyalty, focusing on Cisco technologies. Earlier career accomplishments at the State of Minnesota involved designing and implementing IVR applications and contact center solutions. Dawn's career began at Progressive Technologies as a Project Manager and at First Call Communications, Inc as Client Support. Academic credentials include a degree from the University of Minnesota Duluth.
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