Francisca Matos

Francisca Matos serves as the EMEA People Director and People Director & Site Lead Portugal at Five9 since September 2022. Prior experience includes roles as Head of Employee Experience & Talent Acquisition at NOS SGPS (July 2021 - September 2022), Talent Director at Talkdesk (January 2019 - July 2021), and VP People at Uniplaces (October 2016 - January 2019). Francisca also held positions as Deputy Head of HR for Europe & EECAD at the Foreign and Commonwealth Office (September 2014 - October 2016), HR Manager Brasil at Groupon (2012 - September 2014), HR Consultant at Investec (2011 - 2012), Recruitment Coordinator at Deutsche Bank (2010 - 2011), Recruitment Consultant at Morgan McKinley (2009 - 2010), and International Recruitment Consultant at Global Career Company (2008 - 2009). Educational accomplishments include a Postgraduate degree in HR Management from the University of Westminster (2011 - 2012) and a degree in International Relations and Political Science from Universidade Nova de Lisboa (2002 - 2007).