Heather Riley is an experienced marketing professional with extensive expertise in partner and channel marketing. Currently serving as Partner Marketing Director at Five9 since September 2025, Heather has held various roles that include Director Channel Marketing at IntelePeer and Head of Channel Marketing at Observe.AI. Previous positions include Director and Senior Manager of Channel Marketing at Talkdesk, Manager of Partner Marketing at Electric Lightwave, and Senior Manager of Global Partner Marketing at Hyland. Heather's career began at IBM, where responsibilities included Manager of North America Partner Marketing and Channel Development. Education includes a degree in Journalism, Communication, and Media Studies from Michigan State University.
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