Janice Scott

Janice Scott is a Senior IT Program Manager at Five9 since July 2019, bringing a wealth of experience in IT consulting and program management. Prior to this role, Janice worked as an IT Consultant & Program Manager for an independent consultancy from May 2017 to July 2019 and took a personal sabbatical from July 2014 to December 2016 due to a workforce reduction. Janice has held various positions within CSAA Insurance Group, focusing on contact center solutions and strategic planning from 1999 to 2014, and previously worked as an IT Consultant and Senior Telephony Engineer at Zacson Corporation. Janice began a career in call center operations at Weight Watchers from 1992 to 1996. Educational background includes studies at California State University - East Bay and Diablo Valley College, earning an Associate of Arts degree.