Seda Karabulut

Seda KARABULUT is an accomplished Operations Support Manager at fiyuu since November 2021, specializing in operations, customer experience, and operational excellence. Previously, Seda served as a Çağrı Merkezi Süpervizörü at Beykent Üniversitesi from October 2014 to September 2021, where responsibilities included establishing call center standards through job analysis, transforming processes into diagrams, overseeing physical conditions, consulting on CRM software design, and coordinating recruitment and training. Earlier experience includes a leadership role at Turkcell Global Bilgi from November 2004 to May 2014. Seda holds an MBA in Business Administration from Beykent University and a bachelor's degree in Labor Economics and Industrial Relations from Anadolu University. Education was also completed at Yeşilköy 50.Yıl Lisesi.