Carrie Smith

Director Of Servicing Quality Assurance at Flagship Credit Acceptance

Carrie Smith is an experienced Operations Manager at Flagship Credit Acceptance since December 2016, with a robust background in banking and event planning. Prior to this role, Carrie served as the Online Banking Unit Manager at Capital One, where responsibilities included managing a team of 20-30 Technical Support Coordinators and serving as the primary contact for the OLB Website Migration. Additionally, Carrie held positions in Commercial and Operational Accounting, collaborating with Commercial Bankers on customer issues and overseeing the reconciliation of substantial bank accounts. Carrie also contributed to the Texas Regional Radio Music Association as an Event Planner from 2010 to 2015, orchestrating high-level events such as the Annual Award show. Academically, Carrie holds a Bachelor’s Degree in Accounting from the University of Phoenix.

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