Pedro Ferreira

Guest Relations / Duty Manager at Flagworld Group

Pedro Ferreira is a seasoned professional in the hospitality industry, currently serving as a Guest Relations / Duty Manager at Flagworld Group since February 2024. Previous roles include Guest Relations / Duty Manager at Discovery Hotel Management, Assistant Outlet Manager at Pine Cliffs Resort, and Chefe de sala at Yamazaki Sushi. Ferreira's experience also encompasses roles as a Night Auditor at Bela Vista Hotel & Spa, Bellperson at VILA VITA Parc Resort & Spa, and Butler at Marriott Hotels. In addition to managerial experience at O. VICENTE LIMITED and sales management at Portugal Telecom, Ferreira holds a Postgraduate Degree in Hotel Management from Porto Business School and a Bachelor's Degree in Tourism Management from ISAG – Instituto Superior de Administração e Gestão.

Location

Guimarães, Portugal

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Flagworld Group

Since 2012, Flagworld Group has been growing and developing its activity in different business areas in the hospitality, travel, and leisure sectors. This adventure started in Portugal, in the heart of the verdant Minho region, in a space surrounded by a landscape of hills and forests, with the Golden Tulip Braga Hotel & Spa. Today Flagworld Hotels has a total of 27 units and almost 1.800 rooms, both nationally and internationally. And we continue to grow, focusing on new destinations, new products, and segments. With a diversified approach and different business models, the Group owns, operates, and manages the different units according to its positioning and a strategy to optimize operations and return on investment. We are strategic partners of the Louvre Hotels Group and exclusive representatives for Portugal of the Golden Tulip brand, with whom we have grown within and across borders. We develop our own brands, such as Flag Hotels, Lam Hotels and Asite Hotels, with a strong national identity, where each unit has its own personality. Over time, we have added other brands in the travel and leisure space, and, inspired by the ambition to innovate, we have been consolidating a diversification strategy, which leads us to act in various business areas: travel agencies, equipment rental and, more recently, campsites.