Mohamed Yehia Roushdy Heaba

Mohamed Yehia Roushdy Heaba has extensive experience in customer success and care management across various industries. Currently serving as a Team Leader and Customer Success Manager at FlairsTech since December 2018, Mohamed has honed skills in customer management and team leadership. Prior roles include Customer Success Manager at Upland Software and Customer Care Supervisor at Aria Systems Inc., where Mohamed specialized in customer support for an apparel ERP software company. Earlier experience encompasses mentoring at Stream Global Services, customer service roles at Vodafone Australia and Vodafone Egypt, as well as a Sales Training Manager position at Forte Connect. Mohamed began the professional journey after earning a Bachelor's degree in Social Work from the Social Works Institute in Cairo.