Moheb Wessa

BPO Operations Manager | Customer Experience at FlairsTech

Moheb Wessa is an experienced BPO Operations Manager at FlairsTech since August 2021, specializing in customer experience and operational excellence. Moheb has a proven track record in team leadership, having previously served as a Senior Backoffice Supervisor and Payout Investigation and Air Fulfillment Supervisor, focusing on effective resolution of customer issues and process optimization to enhance customer satisfaction. Prior roles at FlairsTech included Payout Investigation Agent and Air Fulfilment and Ticketing Agent, showcasing a strong foundation in customer service and issue resolution. Moheb's earlier experience includes working as an Air Ticketing and Reservations Agent at Nugget Tours and as a Travel Content Management Agent at Almosafer Company. Moheb holds a Bachelor's degree in Business Administration and Management from Assiut University.

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