Sanaa Elkomii is a Customer Success Manager at FlairsTech, where responsibilities include managing large accounts, defining success strategies, and fostering cross-functional collaboration to enhance the customer experience. Prior to this role, Sanaa served as an Elite Relations Manager at Etisalat Misr, focusing on personalized customer relationship management, and worked as a Project Lead at AMIDEAST.Egypt, overseeing project processes and evaluations. Previous experience also includes customer relationship and user acquisition roles at Storat.com, service advisory at Vodafone, and supervisory positions at KidZania Cairo, with a solid foundation in customer satisfaction and engagement established through various roles in the telecommunications and service industries. Sanaa holds a Bachelor of Arts in Mass Communication from Helwan University Cairo and is currently enhancing skills through continuing education at The American University in Cairo.
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