Wagdy Magdy is a seasoned Senior Application Support Engineer with extensive experience in application deployment, monitoring, and issue resolution. Currently employed at FlairsTech since October 2023, responsibilities include maintaining knowledge bases, configuring monitoring systems, and providing advanced issue investigation. Prior to this role, Wagdy served at Kick Start Interactive, where effective communication with various teams and SQL query execution were key tasks. Earlier experience at Huawei involved L2 support for CRM issues, software configuration, and compliance with SLAs. Wagdy holds a Bachelor's degree in Computer Science from Misr University for Science and Technology, earned in June 2018.
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