RP

Rich Pannazzo

COO at Flash UpdatePromise Holdings

Rich Pannazzo has a diverse work experience spanning multiple industries. Rich began their career in the US Air Force as a Staff Sergeant from 1992 to 2004. Following their military service, Pannazzo worked as the Assistant Entertainment Director at Nite Life Entertainment from 1996 to 1998, where they were responsible for creating and executing promotional events and recruiting and training entertainers. Rich then worked as the Director of Entertainment and Resident Disc Jockey at Kagney's Nightclub from 1998 to 2000, where they created and promoted club events. Pannazzo also owned CBR Entertainment from 2001 to 2004, where they marketed and performed in a government-owned military nightclub, creating themed events to maximize attendance and sales.

In 2005, Pannazzo transitioned to the restaurant industry as the General Manager of Operations at Panda Restaurant Group, overseeing all aspects of the business. Rich later joined Fix Auto - SoCal Branded group as a Quality Control Specialist from 2006 to 2007. Pannazzo then joined Fix Auto USA in 2007, where they held various roles until 2015. Rich initially served as the Assistant to the VP/Chief Operations Officer, responsible for the administration and operations of multiple collision repair facilities. Rich then worked as the Training and Development Manager, overseeing corporate programs and process improvement. Pannazzo subsequently became the Manager and later the Director of Member Services, responsible for the overall operations, development of products and plans, and recruitment of subscribers. Finally, they served as the Senior Director of Vendor Relations and Field Operations, managing and developing partnerships with suppliers.

In 2015, Pannazzo joined AutoBody-Review.com as the Chief Operating Officer, responsible for the operational aspects of the company. Rich later joined UpdatePromise as the COO in 2016. The specific responsibilities and dates of their roles at these companies are not provided. Overall, Pannazzo has extensive experience in operations, management, marketing, and customer service in various industries.

Rich Pannazzo’s education history includes multiple certificates, an associate's degree, and a diverse range of fields of study. In 1992, they enrolled at the Community College of the Air Force and obtained an Associate of Applied Science degree in Electronic Engineering in 2004. During this time, they also earned a certificate in various subjects. In 1999, they completed a certificate program in Leadership/Management at the US Air Force Airman Leadership School. In 2004, Pannazzo pursued their interest in culinary arts and attended the California School of Culinary Arts - Le Cordon Bleu, where they earned an Associate's degree in Le Cordon Bleu Culinary Arts from 2004 to 2005. Following this, they expanded their knowledge in occupational health and safety by obtaining a certificate at UC San Diego in 2007-2008. Lastly, in 2009, Pannazzo completed a certificate program in Entrepreneurial Studies at UCLA Anderson School of Management.

Links

Timeline

  • COO

    January, 2016 - present