Beatriz Paques Poles

Beatriz Paques Poles currently serves as an Account Relationship Manager at Flash since October 2025. Prior to this role, Beatriz worked at Ploomes from February 2022 to October 2025 as a Customer Success Analyst, focusing on enterprise account management and ensuring customer retention and engagement. Beatriz began the career as a Junior Customer Success Analyst and previously completed an internship at Pacaembu Construtora, where monitoring the construction of 946 houses was a primary responsibility. Beatriz also engaged in scientific research on geopolymetric cement aiming for sustainable alternative materials during the time at Facens. Earlier experience includes an internship in planning at the municipal government, analyzing projects for viability. Beatriz holds a Bachelor's degree in Civil Engineering from Centro Universitário Facens and is currently pursuing an MBA in Sales Management at USP/Esalq.